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February Edition
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   ► KBPrestwood I.T.Client ExtranetCoding ServicesNew Client AreaWorking Remo...   Print This     
  From the February 2009 Issue of Prestwood eMag
 
Client Working Remotely with PS:
Upload a File to Prestwood / Download Files
 
Posted 10 years ago on 1/9/2009
Take Away:

For file management (to and from you), we do not normally use FTP. Instead we use our My Uploads feature to both upload a file to Prestwood and to view existing account files.

To get to your uploads, from the main pull-down menu click My | More... | My Uploads. Use the Upload a File option to send us a file. Use the File Manager options to view existing files you and others have uploaded to your account and files attached to notes. You can add a note to your account, tickets, and PSDP items (tasks, defects, requirement items, etc). All note attachments also show up in your My Uploads area.

KB101799



Upload a File

  • Option 1 - General Upload Page. To upload a file to Prestwood, use our My Uploads feature to upload a file to Prestwood and to view existing account files. To get to your uploads, from the main pull-down menu click My | More... | My Uploads. Use the Upload a File option to send us a file.
     
  • Option 2 - Attach a file to a note. If an existing ticket, task, defect, etc. exists, add a note and attach a file to the note.

View or Download a File

To view existing files associated with your account, use the File Manager options. To get to your File Manager, from the main pull-down menu click My | More... | My Uploads.

Note: The File Manager lists all files linked to your account. This includes files uploaded with the general upload page, attached to notes, inserted into our rich editor, etc. The File Manager is a convenient way to list all your files.

About attaching files to notes

You can attach a ZIP or PDF to any note including notes linked to your account, tickets, tasks, defects, requirement items, design items, and test scripts.

Note: A convenient feature of PSDP Online is the ability to view files linked to a specific ticket when viewing a ticket.

Deleting Files

You can use the File Manager to delete an existing file. For files attached to notes, you can edit the note and detach the file or delete the note (both delete the file from our server).


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KB Post Contributed By Mike Prestwood:

Mike Prestwood is a drummer, an author, and creator of the PrestwoodBoards online community. He is the President & CEO of Prestwood IT Solutions. Prestwood IT provides Coding, Website, and Computer Tech services. Mike has authored 6 computer books and over 1,200 articles. As a drummer, he maintains play-drums.com and has authored 3 drum books. If you have a project you wish to discuss with Mike, you can send him a private message through his PrestwoodBoards home page or call him 9AM to 4PM PST at 916-726-5675 x205.

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