 I.T. Managed Care
24/7/365 Monitoring! Weekly maintenance too!
If your server(s) and workstations are a critical part of your business, you should be on managed care. With managed care, we install a very sophisticated monitoring software that talks to our cloud server which notifies us when a problem occurs and in many cases, we can solve the problem BEFORE it impacts business productivity.
Home user? For our home users, we offer our Managed Care for Families and Home Business.
Computer Workstation and Server Managed Care.
Made for Business!
Let us manage your business computers. Proactive managed care is the industry best practice for computer management. Managed care garantees the highest level of productivity. With us, our managed care clients get our lowest rates for ongoing maintenance, virus removal for when a user visits that wrong website, and workstations setup/maintenance.
Fast, friendly service.
916-726-5675
We come to you. Free quote!
Serving the Sacramento, CA and Marietta, GA areas.
Key Benefits:
- Industry best practice for computer management.
- Highest level of productivity.
- Lowest rates.
- Prestwood support agent installed on every computer -- does not interfere with performance.
- Best-of-breed remote control.
- Cloud-based 24/7/365 Monitoring.
- Ongoing maintenance.
- Detailed inventory.
- Ongoing recommendation of hardware upgrades.
Industry best practice for getting the most out of technology
by keeping your computers running and current.
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No Account |
Support Account |
Bronze |
Silver |
Gold |
Per Computer Price :
(workstations, servers, laptops) |
N/A |
N/A |
As low as $24/mo.
(Non-profit price as low as $21/mo.) |
Free Support Account :
($345 Fee Waived,
no $25 per year renewal either.) |
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| Prestwood IT Utility Suite : |
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Ongoing Support Account Rates |
| Onsite Rate : |
$110 |
$110 |
As low as $88/hr.
(Non-profit as low as $75/hr.) |
| Remote In-Shop Rate : |
$110 |
$99 |
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Flat-Rate In-Shop Discount** : |
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10% |
10% |
20% |
30% |
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Flat-Rate Onsite Discount** : |
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10% |
20% |
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**10% labor discount on flat-rate work for anyone who drops off a computer at our office and opens a support account. For
in-shop labor, silver managed care clients get 20% off, and Gold get 30%. For onsite
flat-rate labor, silver managed care clients get 10% off, and Gold get 20%. |
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No Account |
Support Account |
Bronze |
Silver |
Gold |
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24/7/365 Monitoring |
| Remote Support Agent : |
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Monitoring and Maintenance :
Log monitoring (app, system, and security), asset security, license management, Windows patch management, audits, and Inventory. |
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| Antivirus / Anti-adware : |
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Asset Management :
Detailed inventory report, PDF, sent to you once a year (also available upon request) along with recommended upgrades. |
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Premium Maintenance :
Hard drive maintenance, DNS maintenance, temp file cleanup, Windows registry cleaning and repair, Windows junk file removal, removal of internet
cache, and server time setting. |
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Premium Monitoring :
USB port blocking, application blocking, hardware add/remove monitoring and/or blocking, storage space monitoring, network bandwidth monitoring, website monitoring, etc. |
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Additional Benefits |
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Priority Scheduling : |
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Computer Pickup/Delivery :
(Within 15 minutes of
office.) |
$25 |
$25 |
$25 |
FREE |
FREE |
Hardware Upgrade Management :
(Every Jan/Jul
we send a report. Make informed decisions!) |
Per Hour |
Per Hour |
Per Hour |
FREE |
FREE |
Warranty Work :
(We are available to manage
warranty work.) |
Per Hour |
Per Hour |
Per Hour |
Per Hour |
FREE |
Executive Email Report :
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Why Prestwood?
Check out our Why Prestwood page for many reasons to consider us. The following are just two snippets from our Why Prestwood page.
Online Ticket System
We have an online ticket system that offers you visibility into the work we're doing for you through your My Tickets
link. The requests you submit are assigned a ticket number and show
up on your My Tickets page.
Our online database serves as a permanent knowledge base for the work we do
for you.
Our online database
is part of your institutional memory.
Online Computer Inventory
We also offer an extensive online computer inventory for tracking
computers (servers and workstations), printers, and other devices.
This online database is maintained by both you and us (we both can
view and edit items). This online database helps us support you
better.
Option 1: Conctact Us Form
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Option 2: Call!
Mon-Fri 8AM to 5PM PST.
1-916-726-5675
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In-shop and In-person Local Services Available
We are located at 8421 Auburn Blvd, STE 256, Citrus Heights, CA and serve the local community with in-shop and in-person services.
Very close California cities served include
Antelope
,
Carmichael
,
Citrus Heights
,
Elk Grove
,
Elverta
,
Fair Oaks
,
Granite Bay
,
Loomis
,
North Highlands
,
Orangevale
,
Penryn
,
Rio Linda
,
Rocklin
,
Roseville
, and
Sacramento
.
We also have a satellite office in Marietta, GA with local in-person services. Georgia cities include Acworth, Austell, Chamblee, Dalton, Doraville, Dunwoody, Kennesaw, Lithia Springs, Mableton, Mountain Park, North Atlanta, Powder Springs, Roswell, Sandy Springs, Smyrna, and Woodstock.
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Computer Workstation and Server Managed Care IT managed care, proactive computer support, remote control support agent, remote business IT department, Kaseya, Zenith
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Have a question? Need our services? Contact us now.
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