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Prestwood IT KB: Web & Marketing Services Info Topic


10+ Articles Found in the Web & Marketing Services Info Topic 

  KB Article    

Gerald Renton
1. Domain Transfer

Transfer domain to myHostCafe.com. One or more years is added to your domain registration usually at $9.99/year (i.e. .com price). A minimum of only 1 year needs to be added to transfer.

6 years ago, and updated 5 years ago

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Mike Prestwood
2. Enhance Website
30 months ago

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Mike Prestwood
3. New Website
30 months ago

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Mike Prestwood
4. Other
29 months ago

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Mike Prestwood
5. Prospect, Monthly Maint/SEO Plan

Initial Concerns: 

We provide website support and maintenance with our monthly Website Maintenance plans.

Process:

  1. Send Website Maintenance flyer.
  2. Follow up, ask,
    • "How much support and/or web changes per week or month do you need?"
    • "Are you interested in SEO or just maintenance?"
  3. If interested, determine entry level from questions above, create SLA.
  4. Send SLA.
  5. Follow up until yes/no.
30 months ago

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Mike Prestwood
6. Prospect, New Website

Establish scope of new website, discover...

  • Web Page Flow Chart
  • New Page Content -- Does it already exist? Do they need help creating it?
  • Design Approach: do they have branding? colors? logo? theme?

Time Estimate: Okay to perform up to 4 hours at no charge. Beyond that, if there are tasks that need to be done prior to proposing or starting a New Website Project, do them against this ticket or create a new ticket(s).

Goals: If client is ready to proceed, create a separate New Website project ticket and propose to client.

30 months ago

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Mike Prestwood
7. Prospect, Website Redesign

Establish scope of new website (redesign only, redesign with content changes). If content changes, discover...

  • Web Page Flow Chart -- stays the same? What pages go away, what stays?
  • Page Content Changes -- For existing pages, is there any content changes.
  • New Page Content -- Does it already exist? Do they need help creating it?

Time Estimate: Okay to perform up to 4 hours at no charge. Beyond that, if there are tasks that need to be done prior to proposing or starting a Redesign Project, do them against this ticket or create a new ticket(s).

Goals: If client is ready to proceed, create a separate Website Redesign project ticket and propose to client.

30 months ago

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Mike Prestwood
8. Web Dev Task, Large (10+ Hours)

Client Request: 

To Do:

  1. Initial estimate=2 hours.
  2. Evaluate, define approach, then... 
    • Use this ticket: Update estimate, seek client authorization.
    • Create a project ticket, seek cient authorization, and close original ticket.
    • Need more time? Update estimate on original ticket, seek authorization.
30 months ago

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Mike Prestwood
9. Web Dev Task, Small (Under 10 Hours)

Client Request: 

To Do:

  1. Initial estimate=2 hours.
  2. Evaluate, complete work within 2 hours, or update estimate.
  3. Then... 
    • If ticket billing relationship is T&M Ongoing, keep going.
    • If T&M Notify, notify client, keep going. 
    • Otherwise, wait for client to authorize. Once authorized, update Authorized field.
30 months ago

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Mike Prestwood
10. WordPress Tools Admin Procedure
48 days ago, and updated 35 days ago

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