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   ► MB LobbyWebsite Owners BoardWWW Website Owners Topic   Print This     

Clients That Don't Pay??

Clients That Don't Pay?? in WWW Website Owners topic (part of our Website Owners group).

Quick Search: Clients   Clients That   Clients That Don   t Pay  
lowster11
WebDezinz
Carmichael, CA USA

I'm sure this is in the wrong category, but I failed to find where it should go...lol.

Anyways, I have to ask as it has happened twice now in 3 months. What do you do when a client stiffs you for a design you did, wait, let me rephrase that, What do you do when times get a little hard and you ease up on normally practiced web design (i.e. no deposit) standards to help someone out that totally strings you along only to leave you with a new design?

I'm sure it happens a lot to designers, but it makes me even more leery and less trusting of my next client which is a relationship that I do not even like.

 Posted 9 years ago (Thread Starter)
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provide's refurbished computers and computer support.


Post ID #14131, 8 replies
Thread Started 5/28/2010 9:17:23 AM
View Counter=6253
Last Reply Posted 6/22/2010 9:04:25 AM)
Location=Carmichael, CA USA 
Joined=9 years ago   MB Posts=29   KB Posts=18   KB Comments=19   BLOG, Topics=3  
Moderator
Mike Prestwood
Prestwood IT
Prestwood IT office in Citrus Heights, CA

Hi Christopher,

I client that does not pay is not a client. What was the agreement? Did you do the design in "hopes" of getting their business? If so and they don't use your design, I think that's okay. We frequently do a free design for a client in order to entice them to redesign their website. Of course, if they used it, that would be totally wrong no matter what.

As for what topic to post to, don't worry about it. If a post is in the wrong topic we simply move it to the right topic. Since this is pretty website design specific, I think this is an ok spot. {#biggrin}

--
Mike Prestwood
Prestwood IT Solutions

 Posted 9 years ago
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About Mike Prestwood

Mike Prestwood is a drummer, an author, and creator of the PrestwoodBoards online community. He is the President & CEO of Prestwood IT Solutions. Prestwood IT provides Coding, Website, and Computer Tech services. Mike has authored 6 computer books and over 1,200 articles. As a drummer, he maintains play-drums.com and has authored 3 drum books. If you have a project you wish to discuss with Mike, you can send him a private message through his PrestwoodBoards home page or call him 9AM to 4PM PST at 916-726-5675 x205.

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Post ID #14134 (Level 1.1)  Reply to 14131
Thread Started 5/28/2010 11:47:18 AM
Location=Prestwood IT office in Citrus Heights, CA 
Joined=19 years ago   MB Posts=1410   KB Posts=1805   KB Comments=70   BLOG, Topics=4  
lowster11
WebDezinz
Carmichael, CA USA

Thanks for the reply Mike -

As of now the website is crashed and I got my design back, it's amazing what some hosting companies will and will not do Cool

 Posted 9 years ago (Thread Starter)
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Post ID #14136 (Level 2.1)  Reply to 14134 and Parent is 14131
Thread Started 5/28/2010 1:24:32 PM
Last Reply Posted 5/30/2010 3:14:06 PM)
Location=Carmichael, CA USA 
Joined=9 years ago   MB Posts=29   KB Posts=18   KB Comments=19   BLOG, Topics=3  
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Mike Prestwood
Prestwood IT
Prestwood IT office in Citrus Heights, CA

By crash, I think you mean you took the website down. What did the client do once the website was down? Did you hear from him?

--
Mike Prestwood
Prestwood IT Solutions

 Posted 9 years ago
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About Mike Prestwood

Mike Prestwood is a drummer, an author, and creator of the PrestwoodBoards online community. He is the President & CEO of Prestwood IT Solutions. Prestwood IT provides Coding, Website, and Computer Tech services. Mike has authored 6 computer books and over 1,200 articles. As a drummer, he maintains play-drums.com and has authored 3 drum books. If you have a project you wish to discuss with Mike, you can send him a private message through his PrestwoodBoards home page or call him 9AM to 4PM PST at 916-726-5675 x205.

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Post ID #14141 (Level 3.1)  Reply to 14136 and Parent is 14131
Thread Started 6/3/2010 6:07:09 AM
Location=Prestwood IT office in Citrus Heights, CA 
Joined=19 years ago   MB Posts=1410   KB Posts=1805   KB Comments=70   BLOG, Topics=4  
lowster11
WebDezinz
Carmichael, CA USA

Oh yeah - crashed big time.  The last that I heard from him was before the crash with the following email:

On Sun, May 30, 2010 at 1:44 PM, wrote:

if someone Scam others its you that you dont compelet the project and

waste my time and scam my 30$ .. i will tell in evey forum about your website  

and refund the money if you dont do it less than 3 days .



As of today the site is still down. Upon further investigation, I have found that the name, address, and PayPal account that was supplied and used in the proposal was another companies account, and I am sure that there are laws somewhere being broken. 

I would also like to add that since this post is of public record. The term "some hosting companies" does not apply to any particular company or business  mentioned hereof - or something like that.

I have also covered my bases on what to do if this scam artist does post about my company, which I will not post about at time as it is a top-secret plan...lol but I will use it in a "What do you do when" sort of post.
 Posted 9 years ago (Thread Starter)
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Post ID #14142 (Level 4.1)  Reply to 14141 and Parent is 14131
Thread Started 6/3/2010 9:48:00 AM
Last Reply Posted 6/10/2010 8:23:41 PM)
Location=Carmichael, CA USA 
Joined=9 years ago   MB Posts=29   KB Posts=18   KB Comments=19   BLOG, Topics=3  
...
Moderator
Bryan Valencia
209 Software
Home office in Manteca, CA

I think there are some good lessons to be learned here.  You can't really sell your services without at least doing a "mockup" or two of your ideas.  It's probably good to publish guidelines on your site and in your agreements to make sure they fully understand what to expect.  Something like:

  1. Free Quotes and Mockups:  Limited to 3 hour's effort.  More extensive pre-planning efforts will require a signed agreement and a $XX deposit.
  2. Payment is due upon client acceptance of the work, after which the website may be published.

I suggest the deposit should be equivalent to what you charge for about 5 hours work.

Yahoo ID: Commander_Bombast

Opportunity is missed by most because it is dressed in overalls and looks like work.

--THOMAS ALVA EDISON

 

 Posted 9 years ago
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Post ID #14144 (Level 5.1)  Reply to 14142 and Parent is 14131
Thread Started 6/4/2010 6:02:43 PM
Location=Home office in Manteca, CA 
Joined=12 years ago   MB Posts=23   KB Posts=27   KB Comments=4   BLOG, Topics=2  
...
lowster11
WebDezinz
Carmichael, CA USA

Hi Bryan, yes some good lessons to be learned indeed, the main lesson I learned is not to be so "hard up" for work that I take such cases.

Question: Would it be wrong of me to offer the template to his competitor or even buy a .net version of his domain name and warn others of his actions, as this guy still concerns me for the main fact that it is a forex site.

 Posted 9 years ago (Thread Starter)
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Post ID #14170 (Level 6.1)  Reply to 14144 and Parent is 14131
Thread Started 6/13/2010 6:48:23 PM
Location=Carmichael, CA USA 
Joined=9 years ago   MB Posts=29   KB Posts=18   KB Comments=19   BLOG, Topics=3  
...
Moderator
Mike Prestwood
Prestwood IT
Prestwood IT office in Citrus Heights, CA

As tempting as it may be, I wouldn't bother trying to "punish" him publicly as it may back-fire.

The best course is to move forward. And, by the way, moving forward could indeed mean selling your work to a paying customer, even a competitor. That would definitely be legal, moral, and fair. After all, you have to make a living.

--
Mike Prestwood
Prestwood IT Solutions

 Posted 9 years ago
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Mike Prestwood is a drummer, an author, and creator of the PrestwoodBoards online community. He is the President & CEO of Prestwood IT Solutions. Prestwood IT provides Coding, Website, and Computer Tech services. Mike has authored 6 computer books and over 1,200 articles. As a drummer, he maintains play-drums.com and has authored 3 drum books. If you have a project you wish to discuss with Mike, you can send him a private message through his PrestwoodBoards home page or call him 9AM to 4PM PST at 916-726-5675 x205.

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Post ID #14173 (Level 7.1)  Reply to 14170 and Parent is 14131
Thread Started 6/14/2010 7:15:32 PM
Location=Prestwood IT office in Citrus Heights, CA 
Joined=19 years ago   MB Posts=1410   KB Posts=1805   KB Comments=70   BLOG, Topics=4  
... Most Recent Post
lowster11
WebDezinz
Carmichael, CA USA

"As tempting as it may be, I wouldn't bother trying to "punish" him publicly as it may back-fire."

Yes, but not my style, plus I feel the fact that the guy lives in Iran is "punishment" enough!!

Not that Iran is a bad Country or anything (cough) {#bomb} As a matter of fact i am thinking of packing up the ole' Griswold station wagon and doing soon of my own outsourcing in that area, as I hear there is plenty of work to be had.

 Posted 9 years ago (Thread Starter)
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Post ID #14187 (Level 8.1)  Reply to 14173 and Parent is 14131
Thread Started 6/22/2010 8:48:12 AM
Location=Carmichael, CA USA 
Joined=9 years ago   MB Posts=29   KB Posts=18   KB Comments=19   BLOG, Topics=3  

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